Basex Survey: Interruptions



 

BASEX SURVEY: INTERRUPTIONS

Definition: "to interrupt" is defined as contacting someone else in a way so that they must respond immediately. Calling someone on the telephone, sending them an IM message, or stopping by their office, for example, are all interruptions. But sending someone an e-mail is not, since the other person can read and respond to the e-mail whenever he wants.



..1.


How many times are you interrupted, by colleagues, for work-related reasons, per work day, on average? (This includes any method of interruption: telephone, IM, stopping by the office, etc)

.



None
1-10
11-20
21-30
31-45
46+




..2.

How long, on average, do each of these interruptions last?




1-3 min
4-9 min
10-15 min
16-29 min
30+ min




..3.

How many times are you interrupted, by colleagues or friends, for NON-work-related reasons, per work day, on average? (This includes any method of interruption: telephone, IM, stopping by the office, etc)




None
1-10
11-20
21-30
31-45
46+




..4.

How long, on average, do each of these interruptions last?




less than 1 min
1-3 min
4-9 min
10-15 min
16-29 min
30+ min




..5.

How much do you find interruptions interfere with your flow of thought, with the rhythm of your work?




Very little
A little
Somewhat
A lot
A whole lot




..6.

After an interruption, how long does it take you to get back into the rhythm of your work?




no time at all
1-3 min
4-9 min
10-15 min
16-29 min
30+ min




..7.

How many times do you interrupt other people per day, for work-related reasons?




None
1-10
11-20
21-30
31-45
46+




..8.

How many times do you interrupt other people per day, for NON-work-related reasons?




None
1-10
11-20
21-30
31-45
46+




..9.

How many interruptions, work or personal related, do you think are tolerable per day, ideally?




None
1-10
11-20
21-30
31-45
46+





Of all the interruptions you receive per day, how many come through which of the following means:







10.

Telephone




None
1-10
11-20
21-30
31-45
46+





11.

Instant Messaging




None
1-10
11-20
21-30
31-45
46+





12.

Stopping by the office




None
1-10
11-20
21-30
31-45
46+





Which method interrupts you the most? (1 is most, 3 is least)







13.

Telephone




1 2 3




14.

Instant Messaging




1 2 3




15.

People stopping by the office




1 2 3



..16.

Do you feel that the number of interruptions you receive daily, on average, interferes with your productivity?




Yes
No





Do you think it is okay to be interrupted or not for any of the following reasons:







17.

Your boss/manager needs something urgent that must be done immediately




Yes
No





18.

A colleague (same level) has a question




Yes
No





19.

A subordinate has a question




Yes
No





20.

A friend (for non-business reasons) has a question




Yes
No




..21.

What do you do to combat interruptions?




Close door
Don't answer the phone (forward to voicemail)
Use "Do not disturb" feature on IM
Snarl at interrupter
Other (please specify)




..22.

How effective are these?




Very
A bit
Somewhat
Not very
Not at all




..23.

Do you see these interruptions as




Generally harmful
Generally helpful
Mixed
Neither/Neutral





How do you prefer people to interrupt you? (please rank in order of preference, where 1 is most preferable, 5 is least preferable)







24.

Telephone




1 2 3 4 5




25.

Instant Messaging




1 2 3 4 5




26.

Stop by office




1 2 3 4 5




27.

None




1 2 3 4 5




28.

E-mail




1 2 3 4 5



..29.

How interruptive is e-mail to your workflow? (1 is most, 5 is least)




1 2 3 4 5



..30.

How disruptive is spam to your workflow? (1 is most, 5 is least)




1 2 3 4 5



..31.

What portion of all e-mail you receive is spam?




0-20%
21-40%
41-60%
61-80%
81-100%




..32.

How many e-mails do you receive per business day on average?




0-15
16-30
31-50
51-75
76+




..33.

When you receive a new mail notification, when do you read the new message?




immediately
shortly thereafter
when a few messages arrive
when convenient







 

   
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